The FINAKI's "INKTOP2011" with the leading subjekt "Control or influence - success by dialog" took place in Cannes from October 6th til October 9th 2011. The participants were about 90 CIOs an IT Heads of corporates as well as about 90 managers and technological experts of ITC service companies (mainly from Germany, Austria and Switzerland).

One of the six conducted workshops was focusing on "Transformation using the example of IT" (IT of DHL Express - "the most international company of the world") which was lead by Dr. Dirk Olufs (CIO, DHL Express) and moderated by Dr. Hubert Weber (President and CEO, IGI - Institute for Growth and Innovation).

Objective of the workshop was the knowledge exchange and the discussion about the change of IT during a company transformation with regard to general constraints, limitations and degrees of freedom.

The results were as follows:

• Overview of strategies for the development of an IT organization in the context of a company transformation
• Jointly developed catalogue of success factors and lessons learned